We are starting to build a list of useful contacts and resources for visitors to our site which we will add to over time:

Prison Advice and Care Trust (PACT) provide information that you may find useful for the duration of the time your family or friend is a resident at HMP Erlestoke. Further information can be found on the prison website or you can ring the main switchboard on 01380 814250.

HMP Erlestoke Visitor Centre Telephone: 01380 816828 or 01380 814270

Offenders' families helpline can support you if a family member is in contact with the criminal justice system. They provide advice and information on all aspects from what happens on arrest, visiting a prison to preparing for release. They support families in England and Wales.

Rehab 4 Alcoholism is a helpline for people experiencing addiction. The helpline provides free advice and aims to stop addiction before it becomes too late.
Call your local helpline on 0800 111 4108

Victim Support Wiltshire offer emotional and practical help to people who have been affected by crime in Wiltshire. They are an independent charity and you can contact them for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. They will help you for as long as it takes to overcome the impact of crime.
Call your local victim care team in Wiltshire on 0808 281 0113.

Restorative Together
Restorative Together helps people affected by crime to communicate with the person or people responsible. This communication can take the form of letters, shuttle communication, or even face-to-face meetings. Restorative justice (RJ) is a voluntary process and, to be most successful, it is necessary for those who have done wrong to admit what they have done. It can help:

  • Repair some of the harm that has been caused.
  • Give those who have been harmed a chance to express how they feel and to ask questions.
  • People who have caused harm to appreciate how they have affected others and to reflect on their behaviour.
  • All those involved to move on from the experience.

To get in touch, call 01380 861 280 or email: restorativetogether@wiltshire.pcc.pnn.gov.uk

Citizens Advice Bureau
Advice to help people facing problems that seem complicated or intimidating.